Shipping policy



Shipping & Delivery

At Scord Athletics, we know you’re excited to receive your order, and we work hard to get every package on its way as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. During launches, restocks, promotions, or high-volume periods, processing may take slightly longer.

Once your order ships, you’ll receive a confirmation email with tracking information.

Please note that the shipping timeframe begins after your order has been processed.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery location and selected shipping method.

Any available free-shipping promotions will be clearly displayed on our website or automatically applied at checkout when the order qualifies.

Estimated Delivery Times

After your order has shipped, estimated delivery times are:

  • Standard shipping: approximately 3–5 business days
  • Expedited shipping: based on the option selected at checkout

Delivery estimates are provided by the shipping carrier and are not guaranteed. Weather, holidays, carrier delays, and other circumstances outside of our control may affect delivery times.

Tracking Your Order

Once your order has shipped, tracking details will be sent to the email address provided at checkout.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Address Changes

Please review your shipping address carefully before submitting your order.

Once an order has been processed or shipped, we may not be able to update the delivery address. If you notice an error, contact us as soon as possible at hello@scordathletics.com, and we’ll do our best to help.

Scord Athletics is not responsible for orders delivered to an incorrectly entered address.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, Scord Athletics is not responsible for carrier delays or packages marked as delivered but reported missing.

If your tracking information shows that your package was delivered but you cannot locate it, we recommend:

  1. Checking around your property and any secure delivery areas
  2. Confirming the shipping address on your order
  3. Asking household members or neighbors whether they accepted the package
  4. Contacting the shipping carrier directly

Please contact us at hello@scordathletics.com if you still need assistance, and we’ll help however we reasonably can.

Damaged Packages or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within [7] days of delivery at hello@scordathletics.com.

Include your order number and clear photos of the item and packaging so our team can review the issue.

Preorders

Items marked as preorder will include an estimated shipping timeframe on the product page.

If your order includes both preorder and in-stock items, the entire order may ship together once all items are available unless otherwise stated.

Preorder shipping dates are estimates and may change due to production or carrier delays. We’ll communicate any significant updates by email.

International Shipping

International shipping availability and rates are calculated at checkout. Customers are responsible for any applicable customs duties, taxes, or import fees charged by their destination country. International delivery times may vary due to customs processing.

Questions About Your Order?

For shipping questions, contact us at hello@scordathletics.com and include your order number so we can assist you as quickly as possible.