Refund policy

Returns & Refunds

We hope you love your Scord pieces, but we understand that sometimes an item may not work out.

30-Day Return Policy

Eligible items may be returned within 30 days of the delivery date.

To qualify for a return, the item must be:

  • Unworn, unused, and unwashed
  • Free from stains, odors, makeup, deodorant, pet hair, or other signs of wear
  • Returned with all original tags still attached
  • Returned in its original packaging when applicable

Items that do not meet these conditions may be refused and returned to the customer.

How to Start a Return

To request a return, email hello@scordathletics.com with:

  • Your name
  • Order number
  • Item you would like to return
  • Reason for the return

Please wait for return approval and instructions before sending your item back. Returns sent without prior authorization may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping charges are nonrefundable.

We recommend using a trackable shipping method, as Scord Athletics is not responsible for return packages that are lost or damaged in transit.

Refunds

Once your return is received and inspected, we’ll notify you whether the return has been approved.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Any original shipping charges or return-label fees will be deducted from the refund when applicable.

Exchanges

Because inventory may be limited, we cannot guarantee direct exchanges.

The fastest way to receive a different size or style is to return the original item and place a new order for the preferred item.

Final-Sale Items

The following items are not eligible for return or exchange:

  • Items marked Final Sale
  • Gift cards
  • Items purchased through clearance or final-sale promotions
  • Worn, washed, altered, or damaged merchandise
  • Items returned without their original tags

Golf Gloves

For hygiene and wear reasons, golf gloves must be unworn and unplayed in, with their original packaging and tags intact, to qualify for a return.

Trying the glove on briefly indoors is okay, but gloves showing creasing, stretching, dirt, grip wear, or other signs of use will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive a damaged, defective, or incorrect item, contact us at hello@scordathletics.com within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can make it right.

Late Returns

Returns requested or shipped outside the 30-day return window may not be accepted.

Questions?

For questions about a return or refund, contact us at hello@scordathletics.com and include your order number.